Associate, Relationship Management
Location: Los Angeles

This full-time Trust Administration opportunity involves close and regular interaction with all members of the Family Office (FO) Team, Accountants, Compliance Officers, and various external business contacts (including banks, investment houses, lawyers, external accountants, and property managers/estate agents). The successful incumbent will report to the relevant Family Office Team Leader.
The purpose of this role is the provision of an efficient, professional administrative support service to the Relationship Management Directors Trustees and / Senior Associates.
Communication with third-party service providers and with various business contacts, including banks, investment houses, solicitors, and property managers/estate agents such communication to be signed off by management client takes on and entity formation/termination.
Assist with KYC/CDD information collation and system input for client take on Formation of trusts, companies, and foundations in any jurisdiction.
Termination of trusts, companies, and foundations in any jurisdiction Assist with transfers in/out of entities from/to other fiduciary providers.
Assisting in client meeting preparations and efficient follow-up of general matters arising.
Handling documentation and resolutions with regard to transactions and restructures.
Drafting of resolutions relating to payments and settlements, with assistance from Trustees.
Assisting with drafting of Loan Agreements, Powers of Attorney, Facility Documentation, property transaction documents, and any other documentation required to facilitate action required.
Preparation of various forms, including Payment request, Investment Recommendation, and Bank Account Opening forms if required Liaison with other teams in the Group involved in managing the client bank account and investment account documentation Supporting in the management of compliance issues and maintenance of records ensuring that we satisfy our regulatory requirements plus preparation and supply of due diligence on entities administered to third parties.
Assisting Directors, Senior Associate and other Associates on ad-hoc client requests, administration of entities and projects as they arise, and close liaison with Team Leader/Senior Associates on all tasks allocated Assisting with work overflow for team members and providing absence cover.
Assisting Directors, Senior Associates, and other Associates in investment reviews Liaison with accountants in order to ensure that financial accounts are prepared and reviewed in a timely manner for regulatory and tax purposes.
Continuous review of pending items to ensure timeous follow-up and finalization of tasks providing proper governance around client structures by gaining an understanding of these structures through assisting with day-to-day activities. This will include ensuring that all documents are correctly filed and systems updated in accordance with the Group’s policy and procedures Any other ad-hoc duties that may be required from time to time 

Learn more about what we do

Client Relationship Associate

Location: Los Angeles


The predominant focus of the role is to support the continued growth of the team and the wider business. The individual will be responsible for a wide variety of client relationship related tasks, ensuring that all duties are completed accurately, delivered with high quality and in a timely manner. In line with regulations they will promote and adhere to robust Operating Procedures across the business.

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Investment process
• Initiate, monitor and ensure full completion/settlement of investment trades
• Portfolio modelling and implementation of client’s investment strategy
• Annual review of client’s investment objectives and restrictions
• Attend regular Investment Team meetings and internal updates
• Attend regular Client Team meetings • Responsibility for corporate actions Client management support
• Assist the team with their existing clients as well as new business development
• Assist with preparation and documents for client meetings and investment reviews
• Attend client meetings, participate and follow up on action points in a timely manner
• Production of bespoke monthly and quarterly client investment reports
• Client communication and dispatch of periodic reports (quarterly valuations, tax packs)
• Respond to client and intermediaries/third party queries
• Facilitate client on boarding, account set up and life cycle events
• Ensure that necessary client documentation is held on file and up-to-date
• Assist with ad-hoc projects where possible (service offering, processes etc)
• Be a collaborative part of a wider team of Client Relationship Assistants •• You are responsible for adhering to the operating procedures of the business as written and of providing enhancements and changes to the procedures as and when identified. It is essential that any such changes are properly documented.

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Mid Office - Banking and Investment Support
Location: Los Angeles

The individual will form part of the Banking and Investment Support team and ensure high quality and consistent client service. The individual will assist in the execution of instructions and various administrative tasks around bank account and investment management in an accurate way and by respecting appropriate deadlines.
BANKING Opening and closure of bank and investment account with core and non-core banks.
Collaborate with a variety of financial institutions across numerous jurisdictions worldwide to set up client relationships.
 Maintain bank and investment accounts, for instance by adding/removing a beneficiary/settlor/protector or give a power of attorney to a third party.
Maintain bank and investment account.
Maintain E-Banking users list Take on and loss of clients.
Transfer of equities, bonds, mutual funds, and private placement between custodians, through fund administrators and/or with private companies.
Input of data in our in-house integrated database system to keep up-to-date information at any point in time.
Respond to day to day queries from internal and/or external parties and help to resolve issues.
Manage and execute business initiative independently from inception to implementation Relevant/day to day people management tasks
Preparing subscription/redemption instructions for Alternative Investments (Single Hedge Funds, Private Equity Funds, Property Funds, etc).
Inputting non-automated investment transactions in our in-house integrated database systems.
Keeping line by line and non-automated clients' investment accounting up to date.
Managing and executing instructions like corporate actions, proxy votes, conversions, capital calls, and distributions Collating KYC, FATCA, CRS, and compliance documentation for fund administrators and other third parties.
Preparing SWIFT payment instructions.
Reconciliation of investment positions and working on reconciliation breaks.